Policies
1. Service Policy
We provide professional moving and cleaning services with care and respect. Estimates are based on the information provided by the customer. If the job changes, we will discuss any additional cost before continuing.
2. Cancellation & Rescheduling
Plans can change. Please contact us as soon as possible if you need to cancel or reschedule. We will do our best to find another date that works for you.
3. Payment Policy
Payment details are explained before service begins. Any additional work or charges will be discussed with the customer before being added.
4. Care & Damage
We handle your belongings and property with care. Please let us know about fragile, valuable, oversized, or special items before the service. If an issue occurs, contact us promptly so we can review it and work toward a fair solution.
5. Items We Cannot Transport
For safety and legal reasons, we do not transport illegal substances, explosives, firearms, hazardous materials, or other unsafe items. If you are unsure about an item, please contact us before your appointment.
6. Privacy
We respect your privacy. Information you provide is used to communicate with you, provide estimates, schedule services, process payments, and improve our services. We do not sell your personal information.
Questions? We’re Here to Help.
If you have any questions about our services or policies, please contact LUBIN Moving & Cleaning LLC. We are happy to help and find the best solution for your needs.